2 minutes
Can Customers Find You? Scorecard
6 yes-or-no questions, one at a time. Get a score out of 100 and the three things to fix first.
Free tool · Review replies
Google review reply generator
Good review or bad one, you should answer it. Pick the stars, type the customer’s first name, and get a reply you can paste in, in English or Spanish.
The review
Want this in your inbox, plus 3 fixes?
I’ll email you your replies and three specific things I’d fix for your business. I write it myself, usually the same day. No newsletter, no spam.
How to use it
- Pick the star rating and language the customer wrote in.
- Add their first name and what they mentioned. Specific replies read as real.
- Edit anything you like, copy, and paste it as your reply on Google.
Questions about this tool
Should I reply to bad reviews?
Yes, within a day if you can. Keep it short and calm, apologize, and give a way to reach you directly. People reading it later judge you on the reply more than the complaint.
Is this AI?
No. Replies come from templates I wrote, filled in with what you type. Nothing you enter leaves your browser.
Does replying to reviews help on Google?
Google says replying shows customers you value them. It also gives people comparing you to a competitor a reason to pick you.
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