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Free tool · Booking policy
Salon cancellation policy template
No-shows cost you a whole slot. A clear, friendly policy cuts them down. Pick your rules and get a policy for your booking page, a line for your Instagram bio, and a reminder text, in English and Spanish.
Your rules
Want this in your inbox, plus 3 fixes?
I’ll email you your policy and three specific things I’d fix for your business. I write it myself, usually the same day. No newsletter, no spam.
How to use it
- Pick rules you’ll actually enforce. A policy you don’t follow teaches people to ignore it.
- Paste the full policy on your booking page and in your booking app.
- Put the short line in your Instagram bio and send the reminder text the day before.
Questions about this tool
Should I charge a deposit?
If no-shows happen more than once or twice a month, a deposit usually pays for itself. Most clients don’t mind when it goes toward the service.
What’s a normal cancellation window?
24 hours is the most common for salons and nail techs. Longer services like color or extensions often use 48 hours.
Is this legal advice?
No. It’s plain-language wording for your booking page. If you charge cards for no-shows, make sure clients agree to the policy when they book.
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